Last Updated: November 30, 2023
At WLNAUR Gaming Nexus, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Please read this privacy policy carefully before using our services.
Contents
1. Information We Collect
Personal Data You Provide to Us
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Fill out a contact form
- Participate in surveys or contests
- Comment on our blog posts
- Make a purchase
The personal information we collect may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information
- User preferences and settings
Information We Collect Automatically
When you visit our website, we automatically collect certain information about your device and your interaction with our website, including:
- IP address
- Browser type and version
- Device type and operating system
- Time and date of your visit
- Pages you view
- Links you click
- Search terms you use
- Referring website
Information from Third Parties
We may receive information about you from third parties such as:
- Social media platforms when you interact with our content or connect your social media account to our services
- Analytics providers
- Advertising partners
- Payment processors
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Maintain Our Services
- Process transactions and send related information including confirmations and invoices
- Manage your account and provide you with customer support
- Communicate with you about our services, including updates and notifications
To Improve and Personalize Our Services
- Understand how you use our services
- Develop new features, products, and services
- Personalize your experience by showing you content that is most relevant to you
For Marketing and Promotional Purposes
- Send you newsletters and promotional communications about our products, services, and events
- Run contests, promotions, and surveys
- Deliver relevant advertisements to you
For Security and Legal Compliance
- Protect against, identify, and prevent fraud and other unlawful activity
- Comply with legal obligations and enforce our terms of service
- Protect our rights, privacy, safety, or property, and that of our users or others
We process your personal information for these purposes based on the following legal grounds:
- Contractual necessity: Processing is necessary to fulfill our contractual obligations to you
- Legitimate interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms
- Consent: You have given consent to the processing of your personal data
- Legal obligation: Processing is necessary for compliance with a legal obligation
3. Information Sharing and Disclosure
We may share your personal information with the following categories of recipients:
Service Providers
We share information with third-party service providers who help us operate our business and deliver our services, including:
- Payment processors
- Cloud hosting providers
- Customer support services
- Marketing and advertising partners
- Analytics providers
- Email service providers
These service providers are only permitted to use your information to perform services for us and are required to maintain the confidentiality and security of your information.
Business Partners
We may share information with business partners to provide you with products or services that may interest you. These partners may use your information for their own marketing purposes.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Aggregated or De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.
5. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information, including encryption, firewalls, and secure socket layer technology. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Our Security Measures
- All transmitted data is encrypted using SSL technology
- Regular security assessments and audits
- Access to personal data is restricted to authorized personnel only
- Employee training on security and privacy practices
- Monitoring for suspicious activities and unauthorized access attempts
Data Breach Procedures
In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law. We will provide information about the breach and what steps we are taking to address it and to mitigate any possible adverse effects.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data
- Whether we can achieve those purposes through other means
- Legal requirements
When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Right to Access
You have the right to request copies of your personal information. We may charge a reasonable fee for additional copies.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Exercising Your Rights
If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Response Timeframe
We aim to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
We are based in the United Kingdom, and your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will take appropriate safeguards to ensure that your information is treated securely and in accordance with this privacy policy and applicable data protection laws. These safeguards may include:
- Using approved standard contractual clauses
- Ensuring the recipient is in a country with an adequacy decision
- Implementing appropriate technical and organizational measures to protect your information
By using our services, you acknowledge that your information may be transferred to our facilities and to third parties with whom we share it as described in this privacy policy.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by email (if we have your email address) or by posting a notice on our website prior to the changes becoming effective.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
WLNAUR Gaming Nexus
71 Campbell Harbour
Port Lindsay WR2 4RX
United Kingdom
Email: privacy@wlnaurgaming.com
Phone: +44 315 078 4386
Data Protection Officer
You can contact our Data Protection Officer directly at dpo@wlnaurgaming.com
Complaints
If you have a complaint about our use of your information, we would prefer you to contact us directly so that we can address your complaint. However, you can also contact your local data protection authority if you believe we have not complied with applicable data protection laws.